• Help Desk Supervisor

    Job Locations US-CA-Sacramento
    Posted Date 2 weeks ago(11/29/2018 2:41 PM)
    Job ID
    2018-1112
    # of Openings
    1
    Category
    Information Technology
  • Overview

    Blackwatch International Corporation (Blackwatch), founded in 2010, is a Veteran Owned Small Business (VOSB) providing world-wide mission critical services across the Defense, Intelligence and Law Enforcement communities. Our services:

                Information Technology                         Cyber Security
                Language                                             Intelligence
                Telecom                                               Continuity of Operations Plan (COOP)

    Responsibilities

    Responsible for providing daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems, and printer problems.

    Qualifications

    • Must hold an Active SECRET clearance.
    • Over three (3) years’ experience with complex, distributed, heterogeneous computing environments, which may involve different types of hardware platforms, operating systems applications, data base systems and network environments.
    • Associate’s or Bachelor’s degree from an accredited college or university in any science, business, engineering or technology discipline preferred; Combination of military training / education / specialized training / certifications and/or IT security or cyber security experience for a total of four (4) years can be substituted for the education requirement. Security +, MS Windows 10 workstation.
    • Security +
    • MS Windows 10 workstation

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